Monicah Kinyanjui
@monicahkinyanjui
Dedicated Business Management professional with diverse administrative experience.
What I'm looking for
I am a dedicated Business Management professional with extensive experience in various roles, including Administrative Assistant, Office Manager, Accounts Assistant, Receptionist, Cashier, and Sales Representative. I excel in performing my assignments with a high degree of skill and professionalism. My commitment to excellence and ability to utilize my talents and creativity make me a valuable asset to any organization.
Throughout my career, I have developed strong customer service and communication skills, along with in-depth knowledge of HR regulations and recruitment processes. My experience in managing client inquiries, preparing legal documents, and maintaining accurate records has equipped me with the ability to thrive in high-pressure environments while meeting deadlines. I am passionate about contributing to organizational success and fostering positive relationships with clients and colleagues alike.
Experience
Work history, roles, and key accomplishments
Secretary / Admin Assistant
Cathsam School
Jan 2023 - Present (2 years 5 months)
Responsible for answering telephones, welcoming visitors, maintaining student records, and providing administrative support to the headteacher. Involved in sorting mail, updating records, and attending meetings to take minutes.
Office Manager and Accounts Assistant
Zoopa Capital Limited
Jul 2022 - Jan 2023 (6 months)
Managed client inquiries, prepared loan disbursement entries, and ensured accuracy in spreadsheets and expense reports. Assisted borrowers with loan applications and communicated with applicants for timely processing.
Administrative Assistant
Njigina Macharia Advocates
Nov 2021 - Apr 2022 (5 months)
Welcomed clients, scheduled meetings, maintained files, and prepared legal documents. Provided administrative support and conducted orientation for new employees.
Administrative Assistant / Receptionist
Zoopa Capital Limited
Sep 2020 - Oct 2021 (1 year 1 month)
Managed client inquiries, prepared loan disbursement entries, and assisted borrowers with loan applications. Maintained records and ensured timely communication with applicants.
Cashier
Bata Shoe Company
Jan 2017 - Jan 2020 (3 years)
Managed daily cash accounts, provided customer service, and stocked merchandise. Implemented FIFO system and trained staff while resolving customer complaints.
Sales Representative
Bata Shoe Company
Dec 2010 - Aug 2013 (2 years 8 months)
Assisted in stocktaking, ordering, and receiving shoes. Completed store documents and provided customer service.
Internship/Attachment - Human Resources
Bata Shoe Company
Nov 2010 - Feb 2011 (3 months)
Supported the recruitment process, managed records, and prepared reports and memos. Handled telephone calls and front desk operations.
Education
Degrees, certifications, and relevant coursework
Kenya Methodist University
Bachelor of Business Administration, Business Administration
2012 - 2014
Completed a Bachelor of Business Administration with a focus on Human Resource Option, gaining knowledge in business management principles and practices.
Kenya Institute of Management
Diploma in Business Management, Business Management
2009 - 2010
Pursued a Diploma in Business Management, acquiring essential skills in management and business operations.
Kenya Institute of Management
Advanced Certificate in Business Management, Business Management
2009 - 2009
Completed an Advanced Certificate in Business Management, enhancing my understanding of advanced management concepts.
Kenya Institute of Management
Certificate in Business Management, Business Management
2009 - 2009
Achieved a Certificate in Business Management, laying the foundation for my career in business management.
Gathirimu Girls Technical High School
K.C.S.E.
2004 - 2007
Completed secondary education with a focus on general studies, preparing for further education and professional development.
Ngarariga Primary School
K.C.P.E.
1993 - 2003
Completed primary education, establishing foundational skills in literacy and numeracy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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