Mona Osman

Verified voter identification and eligibility, and updated elector information in the registration system. Provided clear instructions to voters on where and how to vote, ensuring privacy and compliance with election procedures.

Consistently delivered high-quality service, assisting customers with product inquiries, resolving issues efficiently, and ensuring a positive shopping experience. Worked closely with team members to support daily store operations, contribute to a cooperative environment, and meet sales goals.

Provided exceptional customer service in a high-volume, fast-paced environment, ensuring customer satisfaction and loyalty. Trained new employees on procedures, company policies, and best practices, contributing to the overall performance and efficiency of the team.

Activities and societies: Led a team project to create a comprehensive consulting company, involving market analysis, strategy development, and client presentations.

Currently pursuing a Bachelor's Degree in Accounting at the University of Ottawa's Telfer School of Management. This program focuses on developing a strong foundation in accounting principles and practices.

Completed a High School Diploma at Louis-Riel High School in Ottawa, ON. This foundational education provided a broad range of knowledge and skills.