Mona Kunwar
@monakunwar
I deliver high-quality guest service and front-desk operations across international hospitality environments.
DenmarkWhat I'm looking for
I'm currently supporting guests at Motel One Copenhagen and Tivoli Hotel & Congress Center, managing check-ins, check-outs, reservations, inquiries, and issue resolution in busy international hotel environments.
I've built more than six years of customer-facing experience across hospitality, retail, and front-office operations in Denmark, Portugal, the UK, and Dubai. From guest relations and booking systems to beverage service, sales, cash handling, and upselling, I bring a calm, professional approach to high-pressure situations and multicultural client service.
Experience
Work history, roles, and key accomplishments
Manage front desk operations in a fast-paced hotel environment, handling guest check-ins/check-outs, reservations, and inquiries. Deliver high-quality customer service to international guests and resolve complaints efficiently.
Education
Degrees, certifications, and relevant coursework
Blue Bird School
Higher Secondary Education, General Studies
Completed higher secondary education at Blue Bird School in 2016.
Availability
Location
DenmarkAuthorized to work in
Salary expectations
Job categories
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