Pearl Bassey
@pearlbassey
Customer service professional delivering reliable support and complaint resolution.
NigeriaWhat I'm looking for
I am a customer service representative with hands-on experience responding to 40–50 daily customer inquiries, resolving complaints, and maintaining accurate customer records. I combine strong written and spoken English with proven time management and multitasking skills to deliver high customer satisfaction.
I have a B.Sc. in Computer Science and practical experience with remote communication and collaboration tools such as Zoom, Slack, and Google Meet. I seek a remote customer service role with an international organization where I can contribute to efficient service delivery and continuous improvement.
Experience
Work history, roles, and key accomplishments
Handled 40–50 daily customer inquiries via phone and in-person, resolved complaints to maintain high customer satisfaction, and maintained accurate customer records and administrative processes.
Education
Degrees, certifications, and relevant coursework
Madonna University, Rivers State
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science at Madonna University, Rivers State, graduating in 2022.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Denmark
United States
United Kingdom
Canada
GermanyJob categories
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