Molopi Amogelang Mbereki

Foster relationships with corporate clients, government, parastals,mining as well as telecom clients

Grew customer portfolio and developed and implemented sales strategies to increase revenue and market share. Identified and developed new business opportunities through research and outreach, building and maintaining strong relationships with new and existing customers.

Provided support and maintenance for computer hardware and software, including desktops, laptops, servers, printers, and other peripheral devices. Fixed IT equipment and resolved issues related to Microsoft operating systems.

Managed computer and printer installations and troubleshooting, ensuring smooth operation of IT infrastructure. Provided user support for Microsoft Office applications and oversaw general IT operations.

Performed data capturing and managed software installations and configurations. Supported end-users in resolving various system problems, ensuring efficient system functionality.

Attended to customer queries and assisted them with decisions for loans that best suited their needs. Engaged in cross-selling of products and frequently traveled to develop new and enhance existing customer relationships by providing value-adding services on site.

Engaged in superior customer service by making information readily available and sorting out and distributing cards to customers. Maintained accurate records and managed customer calls.

This role involves driving growth and forging strategic partnerships within the IT sector. Responsibilities include identifying new business opportunities and managing client relationships.

Completed a comprehensive program in Computing, focusing on core principles and advanced topics in the field. Gained a strong foundation in various aspects of information technology and business skills.

Achieved an Honours Diploma with a specialization in Information Technology, emphasizing business-related skills. Developed expertise in applying IT solutions within a business context.

Completed the Dniit Honors program with a focus on Network Engineering. Acquired in-depth knowledge and practical skills in network design, implementation, and management.