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Molli WoodhamMW
Open to opportunities

Molli Woodham

@molliwoodham

I build trusted customer relationships, grow pipelines, and improve high-volume outreach operations.

United States
Message

What I'm looking for

I'm looking for a customer-focused business development or operations role where I can build trusted relationships, improve outreach and pipeline processes, coach teams, and turn customer needs into clear next steps.

I'm leading remote care coordination at Oklahoma Complete Health, where my team delivers high-volume outreach and relationship-based service to more than 5,000 members monthly. I use engagement, productivity, workflow aging, and quality trends to improve follow-up, messaging, and customer journeys.

Previously, at Fidler Wealth Management and Cornerstone Home Lending, I managed prospect and client communication, implemented CRM workflows, qualified needs, explained complex financial options, and coordinated timely handoffs through service and closing processes.

As Co-Owner and VP of Canopy Lawn & Landscape, I led customer acquisition, sales, service strategy, and growth execution, scaling the business to six-figure revenue within its first year.

My background also includes financial counseling and clinical operations, where I supported patients, maintained accurate records, improved workflows, and upheld compliance. I bring a coaching-centered leadership style, consultative communication, CRM discipline, and a customer-first approach to every conversation.

Experience

Work history, roles, and key accomplishments

OH
Current

Supervisor, Care Coordination

Oklahoma Complete Health

Jan 2024 - Present (2 years 8 months)

Lead a remote team responsible for high-volume outreach and relationship-based service across 5,000+ members monthly, balancing activity expectations, timely follow-up, accurate documentation, and a strong customer experience. Track outreach completion, engagement, productivity, workflow aging, and quality trends; use results to coach performance, refine messaging, improve follow-up strategies, an

Education

Degrees, certifications, and relevant coursework

Oklahoma State University logoOU

Oklahoma State University

Master of Healthcare Administration, Healthcare Administration

Pursuing a Master's degree in Healthcare Administration with an expected completion in 2027.

University of Oklahoma logoUO

University of Oklahoma

Bachelor of Arts, Communications

Earned a Bachelor of Arts in Communications in 2013.

Tech stack

Software and tools used professionally

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