Open to opportunities

Moipone Mavuso

@moiponemavuso

Message

Detail-oriented supervisor with strong customer relations and team leadership skills.

South Africa

Message

What I'm looking for

I am seeking a supervisory or operations role where I can lead teams, improve processes, and deliver excellent customer service in a supportive, growth-oriented environment.

I am a detail-oriented supervisor with extensive retail and hospitality experience, known for meeting tight deadlines and maintaining accuracy under pressure. I bring a strong commitment to customer relations and a consistent record of reliable attendance across flexible shifts.

I have supervised teams, created effective work schedules, and trained staff to improve performance and operational efficiency. I routinely handled cash, stock management, and opening and closing procedures while ensuring clean, safe work areas.

My background includes front-line sales, customer service, and clerical support across food service and retail environments, where I used consultative sales techniques and addressed customer inquiries professionally. I communicate fluently in English and IsiZulu and adapt well to diverse teams.

I am motivated by opportunities to lead teams, streamline operations, and deliver excellent service. I value clear processes, staff development, and workplaces that prioritize customer satisfaction and operational compliance.

Experience

Work history, roles, and key accomplishments

Current

Supervisor

Current

MSC Sterkinekor

Jan 2018 - Present (7 years 8 months)

Supervised frontline operations in a fast-paced cinema environment, meeting tight deadlines and maintaining accuracy while motivating staff and working flexible shifts including nights and weekends.

Team Leadership Shift Scheduling Customer Relations Attention To Detail Performance Coaching Inventory Management

Supervisor

Kardo Foods

Jan 2014 - Dec 2017 (3 years 11 months)

Managed store operations including opening/closing, cash handling and stock receipt; created staff schedules, maintained production areas for safety and efficiency, and coached employees to improve performance.

Stock Control Scheduling Staff Training Store Operations Health & Safety Merchandising

Sales Assistant

TekkieTown

Jan 2011 - Jan 2014 (3 years)

Provided consultative in-store customer service, handled packing and stocktaking, assisted customers with product locations and inventory checks, and answered product and pricing inquiries.

Customer Service Sales Point of Sale Product Knowledge Consultative Selling

Education

Degrees, certifications, and relevant coursework

Wordsworth High School

Senior Certificate, General Secondary Education

Completed Senior Certificate studies with subjects including English (1st Language), Life Orientation, Travel and Tourism, Cliental Services, Physical Science, and Geography; highest grade passed: Grade 11.

Beauty Palace

Diploma in Cosmetology, Cosmetology

Completed a Diploma in Cosmetology and received an Advanced Certificate in Cosmetology along with a Seminary Certificate of Course Completion and a First Aid Level 1 certificate.