Nompumelelo Sibiya
@nompumelelosibiya
Experienced admin supervisor with a focus on operational excellence.
What I'm looking for
I am a dedicated professional with extensive experience in administration, staff management, and customer service. My journey began at Truworths, where I have excelled as an Admin Supervisor since 2011. I have a proven track record of overseeing store staff, ensuring customer satisfaction, and meeting financial goals through effective analysis and corrective actions.
My educational background includes a Bachelor of Public Administration and a Certificate in Management Information Systems from Mancosa IQ Academy. I am passionate about driving operational excellence and fostering team collaboration. I leverage my skills in project management and data systems to enhance business outcomes and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Admin Supervisor
Truworths
Feb 2023 - Present (2 years 4 months)
Oversaw store staff, including training and managing their work to ensure high customer satisfaction. Met financial goals by analyzing variances, initiating corrective actions, and scheduling expenditures.
Admin Supervisor
Truworths
Jan 2011 - Jan 2023 (12 years)
Managed retail staff, including floor personnel and cashiers, ensuring efficient operations. Prioritized and ensured excellent customer service standards were consistently met.
Education
Degrees, certifications, and relevant coursework
Mancosa
Bachelor of Public Administration, Public Administration
Studied public policy, administration, and governance. Gained knowledge in organizational management, public finance, and ethical leadership.
IQ Academy
Certificate, Management Information Systems
Acquired foundational knowledge in management information systems, including data management and system analysis. Developed skills in leveraging technology to support organizational decision-making.
IQ Academy
Higher Certificate, Local Governance
Undertook studies in the principles and practices of local governance and community development. Focused on understanding local government structures, functions, and policy implementation.
Hlamvana High School
Grade 12, General Studies
Successfully completed secondary education, fulfilling all requirements for graduation. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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