Open to opportunities

Bhavna Sharma

@bhavnasharma

I’m a detail-oriented virtual assistant who streamlines admin, customer support, and operations for international teams.

India

Message

What I'm looking for

I’m looking for a remote role where I can own inboxes, calendars, CRM updates, and customer communications—supporting global teams with fast, organized execution and consistent professionalism.

I’m a dedicated virtual assistant with experience providing administrative, customer support, and operational assistance to international clients. I manage email and calendars, support appointment scheduling, and keep client communication professional and confidential while handling multiple accounts remotely.

I strengthen workflows through CRM management, data entry and database upkeep, document preparation, and online research. I’ve improved appointment scheduling efficiency by 30%, maintained 98% client satisfaction through timely support, and coordinate travel arrangements, reports, and task tracking to keep businesses moving.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Brisk Olive Business Solutions Pvt Ltd

Jan 2021 - Present (5 years 6 months)

Managed calendars, appointments, and meetings for international clients and handled customer inquiries via email, chat, and phone. Maintained client databases/CRM records and supported administrative tasks including document preparation, online research, and travel arrangements.

Customer Support Appointment Scheduling Data Entry Internet Research CRM Management Chat Support document preparation Travel Arrangements Microsoft Office Suite Google Workspace Project Coordination

Support Executive

Navyug Infosolutions Private Limited

Jan 2019 - Jan 2021 (2 years)

Performed market research and gathered/processed research data for company needs. Provided administrative support, including coordinating with sales and front office teams, managing basic CRM/admin tasks, and processing receipts, invoices, and bills.