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Mohit Kaushik

@mohitkaushik

I architect ServiceNow vulnerability, CMDB, and automation solutions that replace manual work.

India
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What I'm looking for

I'm looking to lead ServiceNow architecture and delivery work where I can build governed, scalable automation across SecOps, ITOM, ITSM, CMDB, and integrations while mentoring engineers and contributing to the community.

At Wells Fargo, I own architecture and delivery for the Vulnerability Response suite, including VR, AVR, and CVR for more than 4,000 applications. I build governance-led ServiceNow solutions that turn hours-long manual processes into work completed in minutes.

I’ve rebuilt CVIT auto-close processing across multiple nodes, reducing execution time from several hours to about 30 minutes, and created utilities that save 2–3 business days when routing logic changes. I also designed reusable error-logging, QID-waiver, and false-positive approval frameworks, alongside Wiz container integration that reduced data-load time by about 50%.

Previously at Dell Technologies, I delivered Azure and GCP discovery, CMDB integrations, CSM portal work, Event Management, and catalog automation in a domain-separated instance. I migrated Azure discovery to pattern-based discovery, cutting run time by about 80%, and automated new-subscription detection to save roughly two hours of manual work each day.

Across Cognizant and Wipro, I led teams, implemented ITSM and GRC capabilities, built scoped applications and Service Portal experiences, and worked directly with customers on requirements and delivery. I’m a ServiceNow MVP, Community Mega Sage, mentor, and speaker who enjoys sharing practical platform knowledge.

Experience

Work history, roles, and key accomplishments

DT

Senior ServiceNow Engineer / Architect

Sep 2021 - Nov 2024 (3 years 2 months)

Senior developer and architect in a domain-separated instance, working on Azure discovery, custom applications, service catalogs and the CSM portal. Built scripted REST APIs to expose CMDB data to a third-party portal.

Cognizant Technology Solutions logoCS

Senior Infrastructure Developer

Jan 2020 - Sep 2021 (1 year 8 months)

Led a team of 4 and owned instance implementation, upgrade and cloning activities; also mentored interns. Built custom applications, service catalogs, and the flows/workflows behind them for several business processes.

Wipro Limited logoWL

Software Engineer

Jul 2015 - Dec 2019 (4 years 5 months)

Worked directly with customers on requirements and implementation across ITSM, GRC and Service Portal. Delivered Incident, Change, Problem and Knowledge Management, custom service catalogs and scoped applications, plus broad customization.

Education

Degrees, certifications, and relevant coursework

Birla Institute of Technology and Science, Pilani logoBP

Birla Institute of Technology and Science, Pilani

MTech, Software Engineering

Completed MTech in Software Engineering from Birla Institute of Technology and Science, Pilani in 2019.

Tech stack

Software and tools used professionally

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