mohinder singh
@mohindersingh
Customer Success Manager at Whistling Overseas, managing 100+ international clients and leading onboarding and service delivery.
IndiaWhat I'm looking for
At Whistling Overseas, I manage a portfolio of 100+ international clients and oversee onboarding, documentation, and visa-processing compliance. I also mentor a cross-functional team of 10–15 and resolve complex client escalations.
I founded Project Global Hindi, an online training initiative where I developed the 5C Coaching Framework for cross-cultural communication. At Videocon Industries Ltd., I organized more than 25 corporate exhibitions and dealer conferences while handling customer service and marketing operations.
Experience
Work history, roles, and key accomplishments
Business Manager / Client Success Lead
Whistling Overseas
Jan 2014 - Present (12 years 9 months)
Supervise and scale an active portfolio of 100+ international clients, ensuring seamless end-to-end documentation, visa processing compliance, and proactive communication. Direct and mentor a 10–15 member cross-functional team across sales, customer care, and operations.
Founder & International Cross-Cultural Consultant
Project Global Hindi
Jan 1998 - Present (28 years 9 months)
Built an independent, international online training initiative delivering specialized linguistic and cross-cultural communication counseling to global learners. Developed a unique 5C Coaching Framework to train business professionals, expatriates, and travelers globally via remote video software.
Marketing & Customer Operations Manager
Videocon Industries Ltd.
Jan 1999 - Dec 2013 (14 years 11 months)
Oversee day-to-day customer service and marketing operations across the region, aligning staff performance with corporate service standards. Conceptualized, organized, and executed 25+ high-profile corporate exhibitions and dealer conferences, directly strengthening B2B partner relationships and brand loyalty.
Education
Degrees, certifications, and relevant coursework
Panjab University
Post Graduation, English
Pursued post-graduation in English at Panjab University, Chandigarh.
Panjab University
Bachelor's Degree
Completed a Bachelor's degree at Panjab University, Chandigarh.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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