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Mohd arish ZaheenMZ
Looking for a job

Mohd arish Zaheen

@mohdarishzaheen

Customer Support Associate at Justtawk who maintained 95%+ customer satisfaction across voice, email, and chat.

India
Message

What I'm looking for

I'm available for full-time opportunities, can join immediately, and am open to US shifts and remote work.

At Justtawk, I handled customer interactions across voice, email, and chat, maintaining 95%+ customer satisfaction while meeting SLA requirements. I investigated issues, documented findings, and escalated unresolved cases to the appropriate teams.

Previously, I supported customers at Amazon Development Centre Pvt. Ltd. and Technotask Business Solutions. At Technotask Business Solutions, I resolved complaints through troubleshooting and First Call Resolution whenever possible, while maintaining 95%+ customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Barkatullah University logoBU

Barkatullah University

Bachelor of Commerce, Commerce

Bachelor of Commerce degree from Barkatullah University, Bhopal.

IS

Indian Public Higher Secondary School

Higher Secondary, Commerce

Higher Secondary education in Commerce from Indian Public Higher Secondary School, Bhopal.

Tech stack

Software and tools used professionally

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