Mohammed BazziMB
Open to opportunities

Mohammed Bazzi

@mohammedbazzi

Experienced customer service professional

Lebanon

What I'm looking for

Seeking a challenging role that utilizes my customer service skills and experience

As a seasoned customer service professional, I have honed my skills in utilizing knowledge of both the coffee industry and customer service industry to successfully manage operations and create pleasing beverages. With over 2 years of experience in providing excellent hospitality and customer satisfaction, I have developed strong interpersonal communication skills, creative problem-solving abilities, and a highly organized approach to work.

Throughout my career, I have had the opportunity to work in various roles, including as a health and life insurance agent, busser, cashier, and hospitality waiter. In these roles, I have developed a strong attention to detail, active listening skills, and effective time management abilities. I have also had the chance to work with various software applications, including Microsoft Outlook, Microsoft Office Word, Microsoft Excel, and Microsoft PowerPoint.

In addition to my professional experience, I have also pursued various educational and training opportunities. I graduated from Lyceedesarts in 2017 and attended Henryfordcollege in Dearborn from January 2018 to June 2019. I have also completed sales training at Hubspot Academy and suicide prevention training at Weeslyn University.

Experience

Work history, roles, and key accomplishments

AY

Cashier

Ayman

Jun 2018 - Nov 2018 (5 months)

Performed cashier duties in a high-volume retail environment, processing up to 90 transactions per shift.

MO

Busser

Mousa

Jan 2018 - Nov 2018 (10 months)

Transported dirty dishes and glassware to the kitchen for cleaning and sanitizing.

Education

Degrees, certifications, and relevant coursework

FreeCodeCamp logoFR

FreeCodeCamp

Certification, Web Development

2022 - 2025

Engaged in responsive web design training, focusing on developing skills in web development and user experience.

HubSpot Academy logoHA

HubSpot Academy

Certification, Sales

2022 - 2022

Completed training in sales principles and methodologies, enhancing skills in customer engagement and sales strategies.

Wesleyan University logoWU

Wesleyan University

Certification, Mental Health

2022 - 2022

Participated in a suicide prevention program, gaining valuable insights into mental health awareness and support.

HC

Henry Ford College

Associate Degree, Management

2018 - 2020

Grade: 5.8 HPA

Studied various subjects with a focus on management principles, achieving excellent academic performance.

LA

Lycee des Arts

High School Diploma, Arts

2013 - 2017

Graduated with a focus on arts education, developing skills in various artistic disciplines and enhancing creativity.

Tech stack

Software and tools used professionally

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