Mohammed Bazzi
@mohammedbazzi
Experienced customer service professional
What I'm looking for
As a seasoned customer service professional, I have honed my skills in utilizing knowledge of both the coffee industry and customer service industry to successfully manage operations and create pleasing beverages. With over 2 years of experience in providing excellent hospitality and customer satisfaction, I have developed strong interpersonal communication skills, creative problem-solving abilities, and a highly organized approach to work.
Throughout my career, I have had the opportunity to work in various roles, including as a health and life insurance agent, busser, cashier, and hospitality waiter. In these roles, I have developed a strong attention to detail, active listening skills, and effective time management abilities. I have also had the chance to work with various software applications, including Microsoft Outlook, Microsoft Office Word, Microsoft Excel, and Microsoft PowerPoint.
In addition to my professional experience, I have also pursued various educational and training opportunities. I graduated from Lyceedesarts in 2017 and attended Henryfordcollege in Dearborn from January 2018 to June 2019. I have also completed sales training at Hubspot Academy and suicide prevention training at Weeslyn University.
Experience
Work history, roles, and key accomplishments
Digital Marketing Specialist
Marketlinestore
Apr 2023 - Present (2 years 1 month)
Utilized social media platforms to develop an engaged community of followers that increased brand visibility.
Health & Life Insurance Agent
Bankers Life Company
May 2020 - Jul 2020 (2 months)
Developed and implemented processes to streamline customer on-boarding and policy renewal.
Cashier
Ayman
Jun 2018 - Nov 2018 (5 months)
Performed cashier duties in a high-volume retail environment, processing up to 90 transactions per shift.
Busser
Mousa
Jan 2018 - Nov 2018 (10 months)
Transported dirty dishes and glassware to the kitchen for cleaning and sanitizing.
Customer Service
LeHaiED ProlEe
Utilized knowledge of coffee industry and customer service to manage operations and create pleasing beverages.
Hospitality Waiter
Tarek
Nov 2018 - Jan 2020 (1 year 2 months)
Greeted customers in a friendly and professional manner, learned and followed all store policies and procedures.
Education
Degrees, certifications, and relevant coursework
FreeCodeCamp
Certification, Web Development
2022 - 2025
Engaged in responsive web design training, focusing on developing skills in web development and user experience.
HubSpot Academy
Certification, Sales
2022 - 2022
Completed training in sales principles and methodologies, enhancing skills in customer engagement and sales strategies.
Wesleyan University
Certification, Mental Health
2022 - 2022
Participated in a suicide prevention program, gaining valuable insights into mental health awareness and support.
Henry Ford College
Associate Degree, Management
2018 - 2020
Grade: 5.8 HPA
Studied various subjects with a focus on management principles, achieving excellent academic performance.
Lycee des Arts
High School Diploma, Arts
2013 - 2017
Graduated with a focus on arts education, developing skills in various artistic disciplines and enhancing creativity.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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