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Mohammad Kateb

@mohammadkateb

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IT Help Desk professional at MalamTeam troubleshooting enterprise systems and supporting VMware infrastructure.

Israel

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What I'm looking for

I’m interested in advancing into infrastructure, networking, and data center roles.

At MalamTeam, I provided Help Desk / IT Support in an enterprise environment, resolving hardware, software, and operating system issues. I installed and configured workstations and enterprise applications, and managed user accounts and permissions in Active Directory.

I supported Microsoft environments, including Microsoft 365 and Exchange, and performed operational troubleshooting in Windows Server environments. I also worked regularly with VMware vSphere / ESXi, checking virtual machines and monitoring system health.

I troubleshot network connectivity using TCP/IP, DNS, and DHCP diagnostics, and supported Fortinet and VPN infrastructure. With an academic background in Management Information Systems, I’m interested in advancing into infrastructure, networking, and data center roles.

Experience

Work history, roles, and key accomplishments

Help Desk / IT Support

MalamTeam

Provided technical support in an enterprise environment, resolving hardware, software, and operating system issues. Managed user accounts and permissions in Active Directory and supported Microsoft environments including Microsoft 365 and Exchange.

Active Directory Microsoft 365 Exchange Windows Server VSphere VMware ESXi TCP IP DNS DHCP Fortinet VPN PRTG SCOM

Education

Degrees, certifications, and relevant coursework

Hadassah Academic College

Bachelor of Arts, Information Systems

Pursued a Bachelor of Arts in Management with a specialization in Information Systems, covering hardware infrastructure, data communications, information security, and database management.