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@adammokatren
Multilingual Helpdesk and System Technician focused on Windows systems.
IsraelI am a motivated, multilingual Helpdesk and System Technician with hands-on experience troubleshooting Windows systems, maintaining servers, installing hardware/software, and supporting Active Directory environments. I currently work as a System Technician while completing a certified Cybersecurity (SOC Analyst) course, bringing practical skills in Windows Server 2022, Group Policy, and remote assistance tools.
I have proven customer-facing experience from a prior managerial role, strong fundamentals in networking and Linux basics, and a commitment to continuous learning in cybersecurity and system administration. I seek remote opportunities where I can apply and expand my technical expertise to solve real-world problems and contribute to reliable IT operations.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
McDonald's
Supported hardware and software troubleshooting for end users, maintained and configured Windows systems and network environments, and assisted with Active Directory and user permissions to improve operational uptime.
McDonald's
Managed daily restaurant operations and team schedules, handled customer service and issue resolution, and was promoted from crew member to assistant shift manager within one year.
Degrees, certifications, and relevant coursework
Certificate (in progress), Cybersecurity (SOC Analysis)
Enrolled in a certified Cybersecurity SOC Analyst course (in progress) focused on SOC fundamentals and cybersecurity awareness.
Certificate, Computer Technician; Server & Network Administration
Completed Computer Technician, Server & Network Administration training at John Bryce College in Haifa.
High School Diploma, Biology & Medical Systems
High School Diploma with full matriculation, specialization in Biology & Medical Systems.
Software and tools used professionally
IsraelYou can contact Adam and 90k+ other talented remote workers on Himalayas.
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