Open to opportunities

Mohammad Hasib

@mohammadhasib

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Customer service specialist with a focus on business development.

Bangladesh

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What I'm looking for

I am looking for a role that allows me to leverage my customer service expertise while contributing to business growth and team development.

I am a dedicated customer service specialist and business development executive with two years of experience in leading teams to drive organizational growth and revenue. My expertise lies in developing and implementing comprehensive training programs that ensure the highest levels of service are consistently delivered.

During my tenure at Glory Casino, I honed my skills in resolving customer complaints, analyzing financial activities, and providing valuable input into budget planning. I am proficient in tools such as Zendesk and Google Workspace, which have enabled me to enhance customer satisfaction and streamline operations effectively.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist

Glory Casino

Feb 2022 - Nov 2024 (2 years 9 months)

Customer service specialist with experience in resolving complaints, analyzing financial activities, and ensuring customer satisfaction. Skilled in implementing training programs and maintaining high service standards.