Open to opportunities

Mohammad Elham Niaz

@mohammadelhamniaz

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Sales Manager and Endpoint Management Specialist with diverse experience.

Italy

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What I'm looking for

I am looking for a role that offers growth opportunities and values innovation.

I am a dedicated professional with a strong background in sales management and endpoint management. Currently, I manage daily operations at DesertNova, where I oversee both a physical retail store and an Amazon FBA business. My role involves ensuring smooth logistics, inventory flow, and customer satisfaction, while also identifying profitable items based on market demand.

Previously, I worked as an Endpoint Management Specialist at Econocom, where I managed cross-platform device lifecycles using modern EPM tools. My experience includes administering Apple Business Manager and configuring devices under various deployment models. I also have a solid foundation in technical support from my time at Afghan Telecom, where I provided assistance to users and performed routine maintenance tasks.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager & Amazon FBA

Current

DesertNova

Jan 2024 - Present (1 year 4 months)

Managed daily operations of a physical retail store and the Amazon FBA business, ensuring smooth logistics, inventory flow, and customer satisfaction. Oversaw product sourcing and hunting for both in-store and online sales, identifying profitable items based on market demand and supplier availability. Created and managed FBA shipment plans, ensuring all labeling, packaging, and compliance steps we

retail management Inventory Management Logistics Product Sourcing Customer Satisfaction Market Analysis Supplier Management

Current

Endpoint Management Specialist

Current

Econocom

Jan 2023 - Present (2 years 4 months)

Managed cross-platform device lifecycle for Windows, macOS, iOS, and Android using modern EPM tools including VMware Workspace ONE, Microsoft Intune, and Jamf Pro. Administered Apple Business Manager, Apple Configurator, and managed Apple Push Notification Service (APNs) certificates and provisioning profiles. Enrolled and configured devices under various deployment models: BYOD, Corporate-Owned B

VMware Workspace ONE Microsoft Intune Jamf Apple Business Manager Apple Configurator APNS Deployment Mobile Device Management

Help Desk Technician

AfghanTelecom

Jan 2019 - Present (6 years 4 months)

Delivered technical support to users in-person, by phone, and remotely using tools like Remote Desktop. Troubleshot issues related to desktops, laptops, printers, mobile devices, and basic networking. Performed routine maintenance tasks including software installations, updates, and system imaging.

Technical Support Troubleshooting Installation Maintenance Networking IT Support Help Desk

Education

Degrees, certifications, and relevant coursework

High School

High School Diploma, Computer Science

Specialized in Computer Science subjects such as Programming, Networking, and IT Fundamentals. Participated in IT-related school projects and computer labs.