Mohammad arman
@mohammadarman
Customer service professional delivering empathetic, efficient support and building customer trust.
United Arab EmiratesWhat I'm looking for
I am a customer-focused professional with experience in customer service, sales, and field surveying across Abu Dhabi.
I have supported event attendees with registration and ticketing, managed on-site service desks under pressure, developed and implemented client acquisition strategies, and conducted extensive transport facility surveys with detailed reports to inform planning.
I bring strong teamwork, communication, and problem-solving skills, a commitment to continuous improvement, and the ability to build trust and loyalty with customers while contributing to operational goals.
Experience
Work history, roles, and key accomplishments
Surveyor
AbuDhabiMobility-CrownConsult
Sep 2024 - Feb 2025 (5 months)
Conducted field surveys and traffic counts to assess transport facilities, analyzed passenger feedback and travel patterns, and compiled detailed reports to support transportation planning.
Sales Representative
AlMayo Advertising
Mar 2022 - Aug 2022 (5 months)
Developed and executed client acquisition strategies, conducted market research, and managed client relationships to retain accounts and resolve issues promptly.
Customer Service Representative
VibesEvents
Mar 2018 - Dec 2019 (1 year 9 months)
Provided on-site customer support for events, handling registration, ticketing, and attendee inquiries while maintaining professionalism. Resolved real-time issues to ensure positive attendee experiences.
Education
Degrees, certifications, and relevant coursework
Merryland Int. School
Secondary Education
Secondary education at Merryland Int. School.
Bangladesh Islamia School
Secondary Education
Secondary education at Bangladesh Islamia School.
AUAbu Dhabi University
Bachelor of Business Administration, Business Administration
Studied for a Bachelor of Business Administration at Abu Dhabi University.
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
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