Mohamed Nagah
@mohamednagah
Executive Housekeeping Manager focused on guest satisfaction, cost control, and high-performing teams.
What I'm looking for
I am an Executive Housekeeping Manager with extensive experience leading housekeeping operations across guest rooms, public areas, back-of-house, and laundry in major Egyptian resorts and hotels. I plan, organize, and manage daily standards through SOPs and inspections, and I lead, train, motivate, and evaluate housekeeping supervisors and staff.
I drive quality and guest satisfaction by handling complaints, monitoring feedback and online reviews, investigating service failures, and coordinating VIP room inspections and setup. I also own budgeting and cost control, linen/laundry inventory management, health and safety compliance, cross-department coordination, and staff development—including training programs and performance reporting using hotel systems and Excel, while applying eco-friendly practices.
Experience
Work history, roles, and key accomplishments
Executive HK Manager
Ghazala Resort And Spa
Jan 2024 - Present (2 years 3 months)
Manage executive housekeeping operations, ensuring cleanliness standards, guest satisfaction, staff performance, reporting, and safe, cost-efficient cleaning practices.
Executive HK Manager
Emaar Address Marassi Golf Resort
Jan 2021 - Present (5 years 3 months)
Executed executive housekeeping management across guest rooms, public areas, back-of-house, and laundry, ensuring standards, training, reporting, and cost control.
Assistant HK Manager
Emaar Marassi El Alamein
Jan 2019 - Present (7 years 3 months)
Assisted the housekeeping manager with daily operations, supporting inspections, room priorities, and guest request handling.
Senior Housekeeping Supervisor
Meliá Sharm Resort
Jan 2017 - Present (9 years 3 months)
Led housekeeping supervision responsibilities, ensuring consistent room presentation and sanitation standards on all shifts.
Senior Housekeeping Supervisor
Grand Rotana Sharm El Sheikh
Jan 2016 - Present (10 years 3 months)
Supervised senior housekeeping operations, enforcing cleanliness standards and supporting team performance across room and public areas.
Hospitality Manager
El Shrouk Hospital
Jan 2014 - Present (12 years 3 months)
Managed hospitality operations at a hospital setting, ensuring cleanliness and service readiness while coordinating housekeeping activities.
Floor Housekeeping Supervisor
Rixos Sharm El Sheikh
Jan 2013 - Present (13 years 3 months)
Supervised housekeeping floor operations and ensured reliable room turnaround through inspections and SOP enforcement.
Floor Housekeeping Supervisor
Sharm Plaza Resort
Jan 2010 - Present (16 years 3 months)
Managed daily housekeeping floor work, performing inspections and ensuring rooms were prepared to hotel standards.
Floor Housekeeping Supervisor
Park Inn Radison Sas Sharm El Sheikh
Jan 2008 - Present (18 years 3 months)
Supervised housekeeping floors and ensured consistent cleanliness, hygiene, and room presentation across shifts.
Floor Housekeeping Supervisor
Domina Coral Bay
Jan 2007 - Present (19 years 3 months)
Led floor housekeeping operations, conducting inspections and enforcing cleaning standards for guest-ready rooms.
Floor Housekeeping Supervisor
Regency Plaza Nabq
Jan 2006 - Present (20 years 3 months)
Supervised daily floor housekeeping activities, ensuring rooms and common areas met cleanliness and presentation standards.
Pre-Opening Room Coordinator
Stella De Mary Ain El Soukhna Resort & Spa
Jan 2003 - Present (23 years 3 months)
Coordinated housekeeping readiness for pre-opening operations, supporting room setup and operational preparation for guest rooms.
Housekeeping Order Taker
Four Seasons Resort Sharm El Sheikh
Jan 2002 - Present (24 years 3 months)
Handled housekeeping order taking and daily coordination to support consistent room operations and service readiness.
Education
Degrees, certifications, and relevant coursework
Alexandria University
License of Law, Law
Completed a License of Law at Alexandria University.
Availability
Location
Authorized to work in
Job categories
Skills
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