Across TELUS Digital, RWS, Turing, and DataAnnotation, I evaluate search results, Point of Interest data, and LLM responses in Arabic and English. I assess outputs for accuracy, cultural nuance, dialect, tone, and instruction adherence.
For my independent projects, I produce generative AI video and audiovisual content for “Ai'm Artist” and “ةﺮﻴﻤﺳ ﺎﺘﻴﺗ”. I use tools including Veo, Kling AI, and Nano Banana Pro, alongside voice and lip-sync workflows.
At Telecom Egypt (WE), I supervise corporate customer service teams and technical support queues. I investigate service metrics, including SLA performance and abandoned calls, and present operational findings to senior management.
Previously, at Xceed, I developed web applications for recruitment scoring and Voice of Customer call logging, and created a training evaluation matrix. I also built an interactive multiplayer trivia game using Firebase.
