Mohamed Ali Dridi
@mohamedalidridi
Aviation and hospitality professional delivering five-star passenger service, partner support, and QA-driven operations.
TunisiaWhat I'm looking for
I’m an aviation and hospitality professional with over 10 years of progressive experience across cabin crew operations, passenger handling, customer service, and lounge hospitality. I deliver five-star service standards in high-pressure, multicultural environments across UAE, Qatar, and Tunisia, with a strong focus on operational accuracy and cross-functional coordination.
My track record includes maintaining zero-error documentation, exceeding quality assurance (QA) targets, and driving KPI performance in both airline and contact-center settings. From managing Booking.com partner inquiries with a zero error rate and strict QA/productivity metrics to upholding IATA safety, security, and emergency procedures onboard, I’m fluent in EN/AR/FR and consistently build lasting relationships with international guests and airline partners.
Experience
Work history, roles, and key accomplishments
Crêperie Saïdia Founder
Crêperie Saïdia
Founded and operated a specialty French crêpe business (sweet and savoury) during a period of global travel restriction. Led sourcing, production, quality control, and customer relations end to end.
Drugstore Owner
Drugstore Le Bardo
Founded and scaled a retail drugstore, successfully opening a second branch within the first year. Managed day-to-day operations including procurement, inventory, staff supervision, customer service, and financial reporting.
Education
Degrees, certifications, and relevant coursework
Tunisian Source Academy
Flight Attendant Training Certificate, Aviation Safety & In-Flight Service
Completed flight attendant training covering international aviation safety standards and premium in-flight service.
Ezzouhour Training Center
French Pastry Certificate, French Pastry Arts
Completed training in French sweet and savory pastry techniques, focusing on practical pastry preparation.
Asdrubal Private High School
High School Diploma, Letters
Earned a high school diploma in letters.
Availability
Location
TunisiaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Mohamed Ali?
You can contact Mohamed Ali and 90k+ other talented remote workers on Himalayas.
Message Mohamed AliFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
