Mohamed Ait-said
@mohamedaitsaid
Dynamic language tutor with a passion for customer service.
What I'm looking for
I am a dynamic and customer-focused professional with over six years of experience in hospitality and client relations, complemented by three years of online teaching. My background in tourism and language instruction has equipped me with exceptional skills in creating memorable customer experiences and resolving issues efficiently. I pride myself on my multilingual abilities, speaking Arabic, Tamazight, English, and French, which allows me to connect with a diverse clientele.
As an Online Language Instructor, I have delivered high-quality lessons tailored to individual student goals, maintaining a 95% satisfaction rate through responsive communication and personalized support. My experience as a Tourism and Hospitality Manager further honed my skills in team leadership, event planning, and operational efficiency. I am eager to bring my expertise and enthusiasm to a customer assistant service role within a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Online Language Instructor
High School of Science and Technology
Jan 2015 - Present (10 years 5 months)
Delivered high-quality online language lessons in Arabic, Tamazight, and English to a diverse global clientele. Customized learning plans to suit individual student goals and maintained a 95% satisfaction rate through responsive communication.
Tourism and Hospitality Manager
Hotel and Tour Services
Jan 2017 - Feb 2021 (4 years 1 month)
Directed daily hotel operations, ensuring superior guest experiences and efficient workflows. Designed customized tour packages and resolved customer complaints promptly, achieving a 90% positive review rate.
Education
Degrees, certifications, and relevant coursework
High School of Science and Technology
Bachelor of Science in Physics, Language Instruction
2014 -
Delivered high-quality online language lessons in Arabic, Tamazight, and English to a diverse global clientele. Customized learning plans to suit individual student goals and proficiency levels. Enhanced student engagement and learning outcomes through interactive teaching methods.
Vocational Training Institute
Diploma, Mechanical Systems and Photography
Completed a diploma focusing on Mechanical Systems and Photography.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Mohamed?
You can contact Mohamed and 90k+ other talented remote workers on Himalayas.
Message MohamedFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
