yasser Ilahiane

Delivered precise multilingual communication solutions and clear technical documentation for diverse clients. Ensured accuracy and cultural nuance across all projects.

Managed accounts receivable activities, including billing, cash collection, dispute resolution, and customer master data within an IT company's OTC team. Ensured smooth financial operations and customer satisfaction.

Provided online English language tutoring to students. Developed and delivered engaging lessons to improve language proficiency.

Provided online Arabic language tutoring to students. Developed and delivered engaging lessons to improve language proficiency.

Managed customer calls, emails, and chats, handling client orders, invoices, and addressing order and delivery difficulties. Served as the liaison between retailers, suppliers, couriers, warehouses, and customers.

Guided and conversed with foreign exchange students in Rabat. Member of the organizing committee for the Speaker of the Year event and the collocation of the French and English departments at ENS Meknes.

Took charge of classes and handled administrative duties as an intern teacher. Gained practical experience in classroom management and educational administration.

Observed classes and participated in the Speaker of the Year event. Gained insights into teaching methodologies and public speaking event organization.

Currently pursuing a Master's degree in Language Interpretation and Translation, focusing on English, French, and Arabic. This program enhances skills in linguistic analysis and cross-cultural communication.

Completed a Bachelor's degree in English Studies & Education, gaining foundational knowledge in language pedagogy and literary analysis. This program prepared for a career in education and language-related fields.

Obtained a Baccalaureat in Physics, taught in French, providing a strong scientific foundation. This degree developed analytical and problem-solving skills.