Open to opportunities

Mohamed achraf

@mohamedachraf

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Recent Economics graduate skilled in customer service, e-commerce, and multilingual communication.

Morocco

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What I'm looking for

I seek customer-facing or e-commerce roles (remote or in-person) where I can apply retail operations, multilingual support, and digital sales skills while growing in administration, sales, or tutoring responsibilities.

I am a recent Economics and Management graduate with hands-on experience running retail operations and launching an e-commerce store on Shopify, managing suppliers, pricing, stock, and multilingual customer support. I bring proven cash management and daily-operations skills from managing a family minimarket and seasonal assistant-manager responsibilities.

I communicate fluently in Arabic, French, and English and am proficient with Microsoft Office, Google Workspace, and social media for sales and customer engagement. I'm motivated to contribute to customer service, sales, administration, or tutoring in remote or in-person roles while continuing to grow my digital and analytical skills.

Experience

Work history, roles, and key accomplishments

Current

E-commerce Project Manager

Current

Anfa Parfums

Jan 2023 - Present (2 years 7 months)

Launched and operated an online perfume store via Shopify and social media, managing suppliers, pricing, stock, and multilingual customer service since 2023.

Shopify Social Media Marketing Supplier Management Inventory Management Pricing Microsoft Office

Assistant Manager

Family Minimarket

Jan 2022 - Jan 2024 (2 years)

Managed daily operations for a family minimarket during seasonal periods, including cash handling, supplier payments, stock control, and customer loyalty activities.

Inventory Control Customer Service Point of Sale

Tutor (Maths & English)

Private Tutoring

Jan 2020 - Jan 2021 (1 year)

Provided private mathematics and English lessons to students between 2020 and 2021, focusing on problem-solving and language fundamentals.

Tutoring English Instruction Lesson planning Communication

Merchant

Minimarket

Jan 2017 - Jan 2021 (4 years)

Performed sales, stock management, and customer relations at a local minimarket from 2017 to 2021, ensuring product availability and customer service.

Sales Inventory Management Customer Relations stock replenishment Merchandising

Cashier

Snack Oslo

Jan 2016 - Jan 2017 (1 year)

Operated the cash register, processed payments, and prepared daily sales reports at Snack Oslo.

Payment Processing Customer Service

Education

Degrees, certifications, and relevant coursework

Université Mohammed Premier

Bachelor of Economics and Management, Economics and Management

Bachelor's in Economics and Management completed in 2025 at Université Mohammed Premier, Nador with coursework in economics, management, and commerce practices.

Université Mohammed Premier

DEUG (Economics and Management), Economics and Management

DEUG in Economics and Management completed in 2024 at Université Mohammed Premier covering core economic theory and management fundamentals.

Université Mohammed V, Rabat

Undergraduate Studies in Mathematics and Computer Science, Mathematics and Computer Science

2020 - 2022

Undergraduate studies in Mathematics and Computer Science at Université Mohammed V, Rabat from 2020 to 2022 focusing on foundational mathematics and programming concepts.