Looking for a job

Soumaya Laidi

@soumayalaidi

E-commerce store owner on Etsy and Redbubble, creating trend-based designs and managing digital marketing and customer service.

Morocco

Message

I manage digital stores on Etsy and Redbubble, applying print-on-demand business models and creating graphic designs based on market trends and customer needs.

I also handle digital marketing and online customer service for these stores.

At Allianz Assurance, I assisted with customer inquiries, client relationships, and insurance portfolios during my customer service internship.

At Marjane Group, I handled cash operations and financial transactions as an intern cashier. I graduated in Business Management from OFPPT (ISTA) and hold a certificate in audit financial.

Experience

Work history, roles, and key accomplishments

Current

Online Store Owner & Freelancer

Current

Etsy & Redbubble

Jan 2023 - Present (3 years 9 months)

Managed digital stores and applied Print on Demand (POD) business models. Created digital graphic designs based on market trends and customer needs, and handled digital marketing and online customer service.

Ecommerce Print on Demand Digital Marketing Graphic Design Customer Service

Intern - Customer Service Agent

Allianz Assurance

Jul 2025 - Jul 2025 (0 months)

Enhanced client relationships and managed customer inquiries. Assisted in handling insurance portfolios and solving customer problems.

Customer Relationship Management Insurance Problem Solving

Intern - Cashier

Marjane Group

Aug 2024 - Sep 2024 (1 month)

Managed cash operations and financial transactions accurately under pressure. Improved time management and organization in a high-volume retail environment.

Cash Handling Financial Transactions Time Management Retail Operations