M M
@mm010
Organized customer-service professional skilled in remote support and operations.
What I'm looking for
I am a resourceful, detail-oriented professional with experience in customer service, quality control, property management, and leadership roles.
I managed multiple residential properties—overseeing maintenance scheduling, tenant communication, budgeting—and provided full-time caregiving, demonstrating strong multitasking and organizational ability.
In manufacturing I served as a Quality Control Specialist inspecting automotive parts, ensuring compliance with strict standards and accurate documentation; in retail and community roles I progressed to leadership positions and coordinated programs for children.
I seek remote opportunities where I can apply my communication, documentation, scheduling, and problem-solving skills to support a team and improve operational outcomes.
Experience
Work history, roles, and key accomplishments
Property Manager
Independent Role
Jan 2017 - Jan 2022 (5 years)
Managed multiple residential properties including maintenance scheduling, tenant communication, and budgeting while providing full-time caregiving; improved operational efficiency through organized scheduling and financial oversight.
Quality Control Specialist
Gestamp
Jan 2016 - Jan 2017 (1 year)
Inspected and verified automotive parts to ensure compliance with strict quality and safety standards, accurately documenting results and communicating findings to production teams.
After School Program Coordinator
Duanesburg Area Community Center
Jan 2014 - Jan 2015 (1 year)
Supervised and organized after-school activities, coordinated with parents and staff to maintain a safe environment, and improved student engagement through structured programming.
Shift Leader
Dunkin' Donuts
Jan 2011 - Jan 2013 (2 years)
Promoted from team member to shift leader, managed staff scheduling, cash handling, and daily operations while delivering consistent customer service in a high-volume environment.
Education
Degrees, certifications, and relevant coursework
Schenectady County Community College
Business & Finance
2015 - 2016
Completed business and finance coursework at Schenectady County Community College during 2015–2016.
Duanesburg Jr Sr High School
High School Diploma, General Secondary Education
2008 - 2012
Completed secondary education at Duanesburg Jr Sr High School from 2008 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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