At Cooltalk Language Center, I manage daily communication with international students and prospective clients. I support onboarding, scheduling, and account inquiries while building long-term customer relationships.
At SVOI.US, I conducted inbound and outbound sales for the U.S. market, presented company services, and managed customer communication throughout the sales cycle. I also identified customer needs and contributed to revenue through consultative selling.
At Claim Justice, I communicated with international clients about financial recovery cases and coordinated with legal and operational teams on case progress. I’ve also participated in AI training and testing projects involving document processing and voice technologies, and currently support insurance operations for North American markets.
