Mitchell Onwuka

I am a dedicated customer care support specialist with a B.Sc. in Microbiology from Ebonyi State University. My journey in customer support began at RYSETECH, where I effectively addressed customer complaints and inquiries, ensuring a high level of satisfaction. I pride myself on my ability to build positive relationships with customers, which fosters loyalty and enhances the overall customer experience.

During my time at RYSETECH, I not only resolved issues but also educated customers on product features and updates. My proactive communication skills allowed me to keep customers informed about service updates and promotions, which contributed to a seamless customer experience. Currently, I am further honing my skills as a customer care support intern at Volta Charger, where I assist with inquiries and document customer interactions, learning from experienced team members to improve my support capabilities.