Open to opportunities

Esther Izukwe

@estherizukwe

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Customer-focused chat operator skilled in remote support, empathy, and efficient issue resolution.

Nigeria

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What I'm looking for

I seek remote customer support roles where I can use empathy, clear written communication, and multitasking to improve customer satisfaction while working within collaborative, target-driven teams.

I am a proactive, customer-focused professional with hands-on experience in virtual communication and online chat operations. I adapt to U.S. time zones and deliver clear, empathetic support under pressure.

From 2021 to 2024 I worked as a Chat Operator at ChatHomebase where I managed multiple simultaneous conversations, collaborated remotely to meet service targets, and maintained accuracy while resolving customer issues promptly.

I hold a B.Sc. in Microbiology from the University of Benin (2025) and have completed an academic research project conducting indoor air analysis, demonstrating attention to detail, data accuracy, and strong written research skills.