miski dini

I am a friendly and tech-savvy Customer Support Advisor with over three years of experience in delivering exceptional service through live chat, email, and phone. My proven track record in complaint resolution and live issue handling has equipped me to thrive in fast-paced, remote environments. I am passionate about creating seamless customer experiences and enjoy multitasking across various platforms to meet customer needs effectively.

In my current role as a Customer Service & Sales Specialist at Virgin Media, I have successfully managed high-volume inbound and outbound customer interactions, ensuring that each query is resolved with care and speed. My experience at John Lewis & Partners as a Technical Admin & Support Assistant further honed my skills in handling support tickets and resolving internal issues efficiently. I am eager to bring my expertise to a dynamic, fully remote opportunity where I can contribute to a team that values authentic customer connections.