Open to opportunities

mir owais

@mirowais

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Results-driven professional with expertise in sales and business development.

India

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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to make a significant impact.

I am a results-driven professional with a strong background in sales, business development, and product management. My expertise lies in AI-driven fraud detection, KYC/AML analysis, and managing the end-to-end employee cycle. I excel in KPI/SLA management and product delivery, ensuring operational excellence in dynamic environments.

Currently, I work as a KYC/Fin Crime Analyst at Revolut, where I manage customer onboarding processes and deliver exceptional support to high-value clients. My previous experience includes roles in payroll management at Amazon and technical support at Evolve Technologies, where I honed my skills in compliance, customer service, and technical troubleshooting.

Experience

Work history, roles, and key accomplishments

Current

KYC / Fincrime Analyst

Current

Revolut

Jul 2023 - Present (2 years 1 month)

Managed end-to-end customer onboarding processes, including KYC and AML analysis. Delivered exceptional support to high-value clients, ensuring compliance with global standards while maintaining operational efficiency.

KYC AML Compliance Customer Support

Pay Specialist HR

Amazon

Nov 2021 - Jun 2023 (1 year 7 months)

Managed payroll processes and ensured compliance with federal regulations. Handled employee relations and enhanced operational workflows to improve employee experience.

Payroll Compliance Employee Relations

Switch Engineer

Evolve Technologies Private Ltd

Apr 2017 - Jan 2019 (1 year 9 months)

Managed core network nodes and Mobile Switching Centers to ensure optimal performance. Handled customer service inquiries and implemented service modifications to enhance client satisfaction.

Mobile Switching Centers Customer Service Customer Satisfaction

IT Engineer

3i Infotech Consultancy Services Pvt. Ltd

Feb 2016 - Jan 2017 (11 months)

Provided technical assistance for hardware and software troubleshooting. Ensured optimal functionality of devices and systems while delivering user training and support.

Hardware Technical Troubleshooting User Training SQL Active Directory Microsoft Office

Education

Degrees, certifications, and relevant coursework

Rayat-Bahra College of Engineering and Nano Technology

Bachelor of Engineering, Electronics and Communication

2010 - 2014

Grade: CGPA 6.7

Activities and societies: Active Social Worker, dedicated to community service, and involved in IT projects specializing in Linux and networking.

Completed a Bachelor of Engineering in Electronics and Communication, focusing on various aspects of electronic systems and communication technologies. Developed a strong foundation in engineering principles and practical applications through hands-on projects and coursework.