Mirad Shaik

I am a detail-oriented team player with strong organizational skills and a proven ability to manage multiple projects simultaneously with a high degree of accuracy. My experience at Amazon has equipped me with the necessary skills to improve logistics and drive process improvement, ensuring customer satisfaction and operational efficiency.

As a Quality Associate at Amazon, I provide first-level support for address resolution, geocode correction, and driver support, ensuring successful deliveries. I consistently meet business metrics and goals, including SLA, Productivity, Quality, and Utilization benchmarks. My efforts in improving delivery logistics have resulted in significant cost reductions and increased profits for the company.

Recognized for fostering a positive work environment, I am committed to continuous improvement and collaboration with my team to drive program growth and success. I am eager to leverage my skills and experience in a challenging new role that allows me to contribute to operational excellence.