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Open to opportunities

surabhi sugat

@surabhisugat

Experienced operations professional seeking new opportunities.

India

What I'm looking for

Seeking an opportunity to utilize my organizational skills and attention to detail to contribute to the employer's profitability.

I am a dedicated and detail-oriented operations professional with 2 years of experience at Amazon, where I have held various roles including Quality Operations Associate, Subject Matter Expert, and Associate. Throughout my tenure, I have demonstrated my organizational skills, excellent communication, and teamwork abilities.

I have a strong educational background, holding a Master's in Computer Application from Indira Gandhi Delhi Technical University and a Bachelor's in Computer Application from Guru Gobind Singh Indrapastha University.

I am now looking for a new opportunity where I can utilize my skills to contribute to the employer's profitability and succeed in the working environment.

Experience

Work history, roles, and key accomplishments

AM

Quality Operations Associate

Amazon

May 2019 - Oct 2019 (5 months)

Worked as a Quality Operations Associate in Amazon GO, responsible for ensuring customer experience quality.

AM

Subject Matter Expert

Amazon

Sep 2018 - May 2019 (8 months)

Worked as a Subject Matter Expert and Team Lead, responsible for resolving customer issues and leading a team.

AM

Associate

Amazon

Sep 2017 - Sep 2018 (11 months)

Worked as an Associate, responsible for performing various operational tasks.

Education

Degrees, certifications, and relevant coursework

surabhi hasn't added their education

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Tech stack

Software and tools used professionally

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surabhi sugat - Quality Operations Associate - Amazon | Himalayas