At Mapxpress Logistics Ltd, I provided customer support for transportation shipments, sharing status updates and coordinating appointments.
I tracked shipments daily and resolved exceptions and delays to support timely execution.
I coordinated with customers, drivers, carriers, dispatch, and operations teams, while maintaining shipment records, documentation, proof of delivery, and reporting.
I also verified billing accuracy and followed up on open items and service issues. I use Microsoft Office and Google Workspace.
