Mindy Bemis

I am an Implementations Specialist and Customer Service Specialist with a proven track record in delivering exceptional client service. Currently, I design debit cards according to vendor specifications and manage customer service for multiple outside insurance companies. My role involves handling all aspects of printing and mailing client insurance cards, as well as providing detailed production and billing reports. My commitment to customer satisfaction has been recognized with a 'Customer Service Person of the Year' award during my tenure at Union Federal Bank.

Before my current position, I spent several years as a kindergarten teacher, which honed my communication and interpersonal skills. My career also includes significant experience in sales, both inside and outside, where I successfully increased the bank's account and deposit base through strategic cold-calling and presentations. I played a key role in launching programs tailored for diverse client needs, including initiatives for Spanish-speaking employees.