Zuleika Vargas
@zuleikavargas
Experienced implementation specialist with a strong customer service background.
What I'm looking for
I am a highly developed professional with over 14 years of experience in customer service, clerical, and data management roles. My journey has equipped me with exceptional interpersonal skills and a strong work ethic, allowing me to adapt quickly to new challenges and environments. I thrive in roles that require complex issue resolution and resource management, and I am passionate about contributing to team success.
Currently, I serve as an Implementation Specialist at PharMerica, where I manage implementation calls and maintain data logs for new business initiatives. My previous roles have included office management and customer service, where I consistently delivered high-quality support and maintained accurate records. I am eager to leverage my skills in a dynamic environment that values growth and innovation.
Experience
Work history, roles, and key accomplishments
Implementation Specialist
PharMerica
May 2024 - Present (1 year 1 month)
Responsible for managing implementation calls for new business, creating spreadsheets for data organization, and maintaining communication with account managers and team leads regarding service changes. Involved in sending welcome emails and assisting with facility snapshot issues.
Department Advisor
SFAHP
Jun 2024 - Jul 2024 (1 month)
Assisted Admissions with outbound communications, event preparation, and compliance tasks. Managed social media and student files, ensuring state approval and conducting monthly audits.
Office Manager & Implementation Specialist
PharMerica, Inc.
Sep 2022 - Jun 2024 (1 year 9 months)
Oversaw office operations and implementation processes, including payroll, HR assistance, and employee training documentation. Maintained communication with team leads and organized employee files.
Associate District Clerk
Tarrant County
Jun 2021 - Sep 2022 (1 year 3 months)
Provided customer service and managed court document submissions. Assisted with scheduling and data management for divorce cases, ensuring accuracy and compliance.
Bilingual Customer Service Representative
Santander Consumer USA
Jan 2020 - Apr 2021 (1 year 3 months)
Delivered exceptional customer service while managing account inquiries and assisting with claims. Ensured compliance with quality standards and provided bilingual support.
Data Clerk/Guidance Technician
Arlington ISD-CJH
Sep 2017 - Jan 2020 (2 years 4 months)
Managed student enrollment and data entry for grades. Assisted with organizing testing materials and maintained communication with parents regarding attendance.
General Office Clerk and Customer Service Representative
Tarrant County Child Support DRO
Sep 2014 - Sep 2017 (2 years 11 months)
Entered new child support accounts and assisted with case management. Provided customer service and training for front desk operations.
Attendance Clerk
Arlington ISD-AHS
Sep 2016 - Sep 2017 (1 year)
Maintained student attendance records and communicated with parents. Assisted administrative staff with various tasks and provided translation support as needed.
Attendance/Data Clerk
Arlington ISD-Speer Elementary
Oct 2010 - Sep 2014 (3 years 11 months)
Managed daily attendance and student records. Assisted with administrative tasks and supported school events and activities.
Education
Degrees, certifications, and relevant coursework
Kaplan University
2015 -
Tarrant County College
2015 -
Everest College
2010 -
Bowie High School
High School Diploma
2004 - 2008
Availability
Location
Authorized to work in
Job categories
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