Open to opportunities

Minal Butt

@minalbutt

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Analytical data-focused professional combining science and operational expertise.

United Kingdom

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What I'm looking for

I am looking for an entry to early-career role where I can apply data analysis and operational skills, work collaboratively, and contribute measurable process or customer experience improvements.

I am a BSc Human Bioscience graduate with formal Data Science training, skilled in Python, R, SQL and Microsoft Excel. I combine scientific research experience and hands-on data analysis to interpret complex datasets and support evidence-based decision making.

In operations roles I have streamlined invoicing and approval processes, reduced administrative errors by 25%, and implemented data-driven workflow improvements while maintaining confidentiality and accuracy. I have also delivered customer-facing services in fast-paced environments, trained new staff, and contributed to measurable sales improvements.

I am seeking an entry to early-career role in data analytics, operations, customer service or data science where I can apply technical skills in data cleaning, statistical analysis and reporting to drive actionable insights and operational efficiency.

Experience

Work history, roles, and key accomplishments

Operations Assistant

Hawkins & Associates

Jan 2025 - Apr 2025 (3 months)

Collaborated with forensic investigators to correct time bookings and case file issues, streamlined invoicing and approval processes to reduce administrative errors by 25%, and implemented data-driven workflow improvements to enhance operational efficiency.

Data Analysis Process Improvement Invoicing Confidentiality Excel Reporting Workflow Optimization

Customer Assistant

Sports Direct

Nov 2020 - Aug 2024 (3 years 9 months)

Trained and supported new team members, managed till operations and cash reconciliation, resolved escalated customer issues, and contributed to a 15% increase in monthly store sales through upselling and customer engagement.

Customer Service Cash Handling Merchandising Training Sales Reconciliations

Hospitality Host

Manchester Airport Lounges

Apr 2024 - Jun 2024 (2 months)

Delivered premium meet-and-greet services for VIP guests, maintained and updated customer booking databases, suggested IT improvements, and managed stock monitoring to uphold health and safety standards.

Customer Service Database Management Stock Control Health & Safety Communication

Education

Degrees, certifications, and relevant coursework

Manchester Metropolitan University

Data Science

Completed Data Science coursework including Machine Learning, Big Data Analytics, Statistical Computing, and Database Systems.

Manchester Metropolitan University

Bachelor of Science (Hons), Human Bioscience

Bachelor of Science (Hons) in Human Bioscience with focus on molecular biology, genetics, and laboratory research techniques; project on Sacituzumab Govitecan in triple-negative breast cancer.