sophia maru - Junior Operations Analyst - Bupa | Himalayas
sophia maruSM
Open to opportunities

sophia maru

@sophiamaru

Data Analyst passionate about storytelling through data insights.

United Kingdom

What I'm looking for

I seek a role in a data-driven team that values innovation and growth.

I am a Data Analyst with a strong passion for storytelling and uncovering the narratives behind numbers. My experience spans across various sectors, including healthcare, retail, and corporate environments, where I have successfully translated complex data into actionable insights. I thrive in cross-functional teams, collaborating with stakeholders to drive strategic decision-making and improve customer experiences.

Throughout my career, I have honed my skills in SQL, R, SAS, Power BI, and Excel, utilizing these tools to analyze customer behavior and optimize performance. My tenure at Unilever as a Workplace Data Analyst allowed me to implement data-driven strategies that resulted in significant cost savings and enhanced employee engagement. I am committed to continuous learning and growth in my field, eager to contribute to a data-driven team that values innovation and improvement.

Experience

Work history, roles, and key accomplishments

BU

Junior Operations Analyst

Bupa

Mar 2024 - Dec 2024 (9 months)

Analysed customer insurance policy usage by extracting data using SQL and SAS to understand customer patterns and behaviours. Created Power BI dashboards to amalgamate previously unexplored data for senior stakeholders, leading to changes in work management for more efficient operations. Liaised with senior stakeholders to report actionable insights on work status and collaborated on methods to im

UN

Workplace Data Analyst

Unilever

Mar 2020 - Oct 2023 (3 years 7 months)

Analysed data using Excel functions like pivot tables and VLOOKUPs from various workplace sources to drive strategic direction for office planning and design, resulting in cost-savings and higher employee footfall. Analysed large sets of employee data using R Studio to clean, cut, and manipulate information to understand employee footfall and behaviours within the workplace. Deployed multiple glob

UN

Assistant Statistician

Unilever

Jul 2017 - Jul 2018 (1 year)

Worked in the Research and Development department as an Assistant Statistician, analysing data from clinical trials using SAS programming to manage, clean, and interpret data. Used SAS programming to retrieve insightful information such as descriptive statistics and applied mixed models to test variable significance. Created and presented descriptive statistics and statistical modelling reports to

Education

Degrees, certifications, and relevant coursework

Queen Mary University London logoQL

Queen Mary University London

MSc Data Analytics, Data Analytics

Grade: Merit

Achieved a merit in MSc Data Analytics, focusing on advanced data analysis techniques and their applications. This program enhanced my skills in interpreting complex datasets and deriving actionable insights.

Brunel University London logoBL

Brunel University London

BSc Financial Mathematics, Financial Mathematics

Grade: First Class Honours

Graduated with First Class Honours in Financial Mathematics, including a professional placement. This degree provided a strong foundation in quantitative analysis and mathematical modeling.

Tech stack

Software and tools used professionally

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