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milliscent masunda

@milliscentmasunda

Message

I manage dental revenue cycles, improving claims accuracy, collections, and patient financial experiences.

Zimbabwe

Message

What I'm looking for

I'm looking to continue supporting healthcare or dental organizations through accurate billing, claims management, insurance verification, collections, compliance, and patient-focused revenue cycle operations.

At Lone Peak Dental Group, I manage the complete dental revenue cycle for U.S. dental practices, from insurance verification and clean-claim submission to payment posting, denial resolution, and A/R follow-up.

I bring a Health Services Management background and experience supporting hospital operations at Nyanga District Hospital. I maintain HIPAA-compliant documentation, communicate clearly with insurers and patients, and prepare performance reporting that supports collections and patient satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Revenue Cycle Management Specialist

Current

Lone Peak Dental Group

Jun 2024 - Present (2 years 2 months)

Manage the complete dental revenue cycle, including insurance verification, claims submission, denial management, payment posting, and accounts receivable follow-up. Prepare performance reports and maintain HIPAA compliance.

Revenue Cycle Management Dental Billing Insurance Verification Patient Eligibility Claims Submission Denial Management Payment Posting Accounts Receivable HIPAA compliance Denticon EagleSoft Microsoft Office Google Workspace Microsoft Teams Zoom

Health Services Management Intern

Nyanga District Hospital

Jan 2023 - Jan 2024 (1 year)

Supported hospital administration and departmental operations, including preparing meeting minutes, assisting with scheduling, inventory, and resource tracking. Participated in compliance and emergency preparedness activities.

Healthcare Administration Scheduling Inventory Management Compliance Emergency Preparedness Microsoft Office