At Independence IDSO, I processed insurance payments within 24 hours, improving payment turnaround time by 25%, and reduced denied claims by 15% through follow-up and appeals. I also worked with dental office staff to resolve billing discrepancies and generated payroll reports for timely salary disbursements.
At Devdent, I verified insurance eligibility, prepared and transmitted claims, and collected unpaid claims, recovering $15,000. My experience also includes coordinating dental appointments and billing at Northcutt Dental, and planning community programmes at Sonke Gender.
