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Mark Makani

@markmakani

I verify dental insurance, resolve claims issues, and improve reimbursement for high-volume practices.

Zimbabwe
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What I'm looking for

I'm looking to support dental or medical billing teams with insurance verification, claims resolution, revenue cycle management, and accurate reimbursement in a collaborative remote environment.

I've supported dental practices across the United States at Today's Dental Management, EverThrive OSC, Smilemakers Dental Center, and Imagin Solutions. I verify eligibility and benefits, resolve coverage discrepancies, process claims and appeals, and maintain accurate patient and insurance records across high-volume billing operations.

At Today's Dental Management, I helped reduce claim rejections by 40% and saved the front office more than 10 administrative hours weekly through improved Open Dental data accuracy and verification processes. I also bring medical billing and medical-to-dental cross-coding experience, with a practical, detail-focused approach to timely reimbursement and HIPAA-compliant account management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Zimbabwe logoUZ

University of Zimbabwe

Bachelor of Arts, Applied Arts and Sociology

2010 - 2015

Grade: 2.2 Degree Classification

Bachelor of Arts Honours in Applied Arts and Sociology from the University of Zimbabwe, completed from 2010 to 2015.

PZ

Project Management Institute of Zimbabwe

Diploma, Project Management

2012 - 2012

Diploma in Project Management from the Project Management Institute of Zimbabwe, completed in 2012.

Tech stack

Software and tools used professionally

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