Mark Makani
@markmakani
I verify dental insurance, resolve claims issues, and improve reimbursement for high-volume practices.
What I'm looking for
I've supported dental practices across the United States at Today's Dental Management, EverThrive OSC, Smilemakers Dental Center, and Imagin Solutions. I verify eligibility and benefits, resolve coverage discrepancies, process claims and appeals, and maintain accurate patient and insurance records across high-volume billing operations.
At Today's Dental Management, I helped reduce claim rejections by 40% and saved the front office more than 10 administrative hours weekly through improved Open Dental data accuracy and verification processes. I also bring medical billing and medical-to-dental cross-coding experience, with a practical, detail-focused approach to timely reimbursement and HIPAA-compliant account management.
Experience
Work history, roles, and key accomplishments
Insurance Verification Specialist
Today's Dental Management
Nov 2024 - Aug 2026 (1 year 9 months)
Verified dental insurance eligibility and benefits for a high-volume practice, reducing claim rejections by 40% and saving 10+ administrative hours weekly.
Education
Degrees, certifications, and relevant coursework
University of Zimbabwe
Bachelor of Arts, Applied Arts and Sociology
2010 - 2015
Grade: 2.2 Degree Classification
Bachelor of Arts Honours in Applied Arts and Sociology from the University of Zimbabwe, completed from 2010 to 2015.
Project Management Institute of Zimbabwe
Diploma, Project Management
2012 - 2012
Diploma in Project Management from the Project Management Institute of Zimbabwe, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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