Mildred Vaca
@mildredvaca
Highly organized remote administrative assistant with 7+ years supporting executives and teams.
What I'm looking for
I am a highly organized virtual administrative assistant with over seven years of experience providing remote executive and team support, managing calendars across time zones, maintaining CRMs, and preparing professional documents and presentations. I have a Bachelor of Business Administration and a proven history of improving workflow efficiency, data accuracy, and client engagement through email marketing and social media content.
In my recent roles I handled customer complaints and regulatory documentation for EU compliance and previously managed multi-client virtual administration, meetings, transactions, and marketing for a real estate firm. I prioritize clear communication, timely resolution, and streamlined processes to boost team productivity in remote settings.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Concentrix
Apr 2025 - Present (5 months)
Handle customer complaints and coordinate documentation for regulatory compliance, streamlining case handling and ensuring EU passenger rights adherence.
Remote Virtual Assistant
Playa Realtors
Oct 2018 - Feb 2025 (6 years 4 months)
Provided remote administrative support including email and calendar management, CRM maintenance, and marketing materials that increased client engagement and improved workflow efficiency.
Education
Degrees, certifications, and relevant coursework
Universidad Anáhuac del Sur
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration from Universidad Anáhuac del Sur focused on business fundamentals and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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