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Camila ReitzCR
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Camila Reitz

@milalemos

Client Success & Project Management Professional with 10+ years leading cross-functional projects, customer relationships, and strategic initiatives

Brazil
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What I'm looking for

I’m looking for a role where I can combine project management, client relationships, and operational excellence, helping customers and teams successfully implement solutions, improve processes, and achieve meaningful outcomes through collaboration, communication, and structured execution.

I’m a Client Success & Project Management professional with 10+ years of experience leading cross-functional initiatives, managing stakeholder relationships, and translating business needs into practical solutions.

Throughout my career, I have worked as a bridge between clients, internal teams, and business goals — managing complex projects, facilitating communication, improving processes, and ensuring successful delivery. My background combines project management, customer experience, strategic planning, training, and operational improvement.

As Founder of Bússola Digital, I support businesses by diagnosing challenges, identifying opportunities, and transforming insights into strategic actions. I lead client-facing projects involving brand positioning, process improvement, workshops, and customized solutions aligned with business objectives.

In previous roles, I managed multiple simultaneous projects, coordinated multidisciplinary teams, structured workflows, and supported client relationships through clear communication and problem-solving. At INDT, I contributed to the integration of Marketing and Sales operations by mapping processes, improving collaboration, and creating frameworks that strengthened business alignment.

I’m recognized for my ability to understand complex scenarios, connect people and ideas, and turn challenges into structured solutions that create meaningful outcomes.

Experience

Work history, roles, and key accomplishments

BD
Current

Founder

Bússola Digital

Jun 2023 - Present (3 years 2 months)

Founded Bússola Digital, leading brand and business strategy consulting. Conducted brand assessments, led end-to-end branding projects, facilitated Design Sprint workshops, and implemented workflow improvements to reduce leads lost and increase organic attraction.

MO

Project Manager

Monetizei Online

Sep 2024 - Sep 2025 (1 year)

Managed a portfolio of 30 simultaneous projects for digital products, course creation, and organic marketing strategies. Coordinated cross-functional teams, optimized ClickUp/Notion workspaces with capacity and delivery dashboards, streamlined production workflows, and performed design and copy QA to improve first-time approval rates.

BS

Marketing Manager

Benova E-Commerce Solutions

Dec 2023 - Sep 2024 (9 months)

Planned and coordinated marketing operations, aligning stakeholders on timelines and deliverables. Managed marketing strategy and brand positioning across digital channels, reactivated CRM leads, supported industry events, and partnered with Customer Success to improve retention and customer journey optimization.

II

Marketing Manager

INDT - Technology Institute

Mar 2021 - May 2023 (2 years 2 months)

Promoted to Marketing Manager within 3 months after restructuring the department’s creative framework and setting new operational standards for the brand. Led an end-to-end rebranding through Brand Sprint workshops, grew LinkedIn audience via organic content, and partnered with Business Development to improve lead generation workflows and marketing–sales SLAs.

RC

Marketing Analyst

Renner Coatings

Jul 2019 - Dec 2020 (1 year 5 months)

Marketing Analyst at Renner Coatings, supporting marketing analysis activities (details not provided).

DO

Growth Marketing Analyst

DocPlanner

Nov 2018 - Mar 2019 (4 months)

Growth Marketing Analyst at DocPlanner, supporting growth marketing initiatives (details not provided).

TL

Marketing Analyst

Tray Corp (Locaweb)

Mar 2017 - Jun 2018 (1 year 3 months)

Marketing Analyst at Tray Corp (Locaweb), supporting marketing analysis and campaigns (details not provided).

Robert Bosch logoRB

Communication Internship

Jan 2015 - Apr 2016 (1 year 3 months)

Communication Internship at Robert Bosch (details not provided).

TN

Au Pair Program

The Netherlands

Nov 2011 - Nov 2013 (2 years)

Au Pair Program in The Netherlands (details not provided).

Education

Degrees, certifications, and relevant coursework

FAE Business School logoFS

FAE Business School

Bachelor of Industrial Design , Design

2010 - 2013

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