Miguel Parra
@miguelparra
I build secure, documented IT support operations and resolve end-user issues.
United StatesWhat I'm looking for
At All in Insurance, I delivered an IT governance framework spanning three offices, including a 79-page SOP manual aligned with ISO/IEC 27001 and NIST standards, an incident response program, and a complete IT asset inventory.
I've supported more than 100 staff in Windows environments, resolving hardware, software, OS, application, malware, networking, and account issues. I'm CompTIA A+ and Network+ certified, bilingual in English and Spanish, and bring hands-on experience with risk assessment, technical documentation, remote support, and customer-focused troubleshooting.
Experience
Work history, roles, and key accomplishments
IT Security & Documentation Consultant
All in Insurance
Jan 2025 - Mar 2025 (2 months)
Conducted IT risk assessments and authored a 79-page SOP manual aligned with ISO/IEC 27001 and NIST standards. Designed an incident response framework and recovered network ownership from a third-party provider.
Education
Degrees, certifications, and relevant coursework
Border University Institute (IUFRONT)
Associate Degree, Computer Science
2017 - 2020
Associate Degree in Computer Science from Border University Institute (IUFRONT), Venezuela, from 2017 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Miguel?
You can contact Miguel and 90k+ other talented remote workers on Himalayas.
Message MiguelGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
