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Miguel García

@miguelgarca

Community Strategy Project Manager at Hubject, growing podcast audiences and event attendance through content and community strategy.

Germany

Message

At Hubject, I drive end-to-end production for the Hubject podcast and turn podcast sessions, webinars, and event materials into community content. Season 1 releases reached the top 50% of podcasts within seven days of launch.

I also helped grow Hubject event attendance by 21.25% through audience-focused content and increased sponsorship revenue by 26% year over year through stakeholder relationship management. I serve as the primary sponsor liaison for the Interchange Network Conference (icnc).

At Babbel, I built and managed the Babbel Exploradores language community with exclusive content, live AMAs, video lessons, and expert talks. I used A/B testing to increase participation, strengthen retention, and gather product feedback.

Across my work at Babbel and GetYourGuide, I used customer feedback, social listening, and app reviews to inform response strategies and support brand trust. At Babbel, timely customer interactions helped achieve a 4.7-star rating across platforms.

Experience

Work history, roles, and key accomplishments

Community Strategy Project Manager

Hubject

Dec 2024 - Nov 2026 (1 year 11 months)

Led end-to-end podcast production and transformed content into multi-channel community assets. Directed cross-functional iterations and coordinated with Digital Marketing to support lead generation and audience growth.

Podcast Production Content Strategy Community Engagement Cross Functional Collaboration Digital Marketing SEO GEO Event Management

Senior Social Media and Community Manager

Babbel

Feb 2019 - Nov 2024 (5 years 9 months)

Led daily community engagement across major social platforms and managed app reviews, maintaining response times under 24 hours and an average rating above 4.5 stars. Built and managed the Babbel Exploradores language community, using A/B testing to increase participation and gather product feedback.

Social Media Management Community Engagement A B Testing Sentiment Analysis Social Listening Customer Feedback Content Strategy YouTube TikTok LinkedIn Instagram Facebook

Multilingual Customer Service Representative

GetYourGuide

Apr 2017 - Jan 2019 (1 year 9 months)

Enhanced customer experience for travelers through multilingual support across email, phone, and social media. Joined social media support team for Facebook, Instagram, Twitter, Google Play, and iTunes, managing interactions and moderating talks to boost retention.

Multilingual Support Customer Service Social Media Management Moderation Retention Strategy

Press Room PR Contact

Instituto Mexicano del Seguro Social

Jun 2013 - Aug 2015 (2 years 2 months)

Handled public relations and interview positioning of main actors in media. Managed events, social media, content procurement, and crisis management with respective discursive lines.

Public Relations Media Relations Event Management Social Media Management Crisis Management

PR Representative

PRP Mexico

Oct 2012 - Apr 2013 (6 months)

Calculated publicity earnings by format, medium, and type of store for PR campaign design. Managed crisis situations and assisted with event management for the Walmart account.

Public Relations Campaign Design Crisis Management Event Management Account Management