At Trivr Eats Inc., I manage 105 U.S. restaurant accounts across onboarding, implementation, training, and expansion. I maintain a 60–70% upsell success rate and contributed to 200% portfolio growth.
Previously, I led maintenance operations for 150 residential properties at PMI Made Simple and supported smart thermostat and security camera customers at Resideo, maintaining 93% customer satisfaction. At Hilton, I analyzed pricing and forecasts that helped raise hotel occupancy from approximately 60% to 80–90%.
