Micke Grant Jabola

I am an experienced remote assistant with a distinguished five-year track record of delivering exceptional support to C-Level executives and businesses. My proficiency in email and calendar management, project coordination, and documentation preparation has allowed me to contribute significantly to organizational success. I am dedicated to ensuring seamless administrative processes and enhancing overall company operations.

At R5 Solutions, I achieved a remarkable 34% reduction in vendor fees by conducting thorough market research and proposing a new payment structure. My role involved creating standard operating procedures and enhancing guest experiences through effective communication and coordination. Previously, at Trailer Valet, I increased the number of solved customer concern tickets by 43% within a year by developing a systematized workflow for our Customer Service Team.