Stephany User
@stephanyuser2
Reliable virtual assistant specializing in administrative support and tenant management.
What I'm looking for
I am a hardworking virtual assistant with extensive hands-on experience managing multi-tenant retail operations and private property administration. I led day-to-day operations, tenant communications, billing, contract administration, and reporting processes—improving follow-up accuracy and administrative efficiency through standardized systems.
I bring strong communication, organizational skills, and proven ability to learn tools quickly, supported by certifications in Virtual Administrative Support and Customer Service. I am committed to helping teams stay organized, save time, and ensure tasks are completed accurately and on schedule.
Experience
Work history, roles, and key accomplishments
Private Company Manager
Costar Mini Mall
Jan 2018 - Jan 2025 (7 years)
Led administrative and operational management, standardized reporting and support processes, and improved administrative efficiency and follow-up accuracy by 30%.
Mall Manager
MC Square
Sep 2009 - Jul 2012 (2 years 10 months)
Oversaw daily operations of a multi-tenant mini mall, coordinated tenant communications, billing, and documentation, and improved response time and operational accuracy by 25%.
Education
Degrees, certifications, and relevant coursework
Red Cross (Philippine Red Cross - Kidapawan City)
Certificate, Medical Training
2022 - 2022
Attended Red Cross medical training at the Red Cross office in Kidapawan City in 2022.
TESDA
NC II, Cookery
2017 - 2017
Completed NC II Cookery training under TESDA from March 2017 to June 2017.
University of Southern Mindanao
Bachelor of Science, Computer Science
2007 - 2008
Completed coursework for a Bachelor of Science in Computer Science at the University of Southern Mindanao between 2007 and 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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