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Michelle Wilson

@michellewilson

Experienced customer-focused caregiver and retail lead skilled in team training and operations.

United States
Message

What I'm looking for

I'm seeking a dependable, hands-on role where I can train and lead teams, provide excellent customer or patient care, handle closing/cash duties, and grow in a supportive workplace.

I combine hands-on retail leadership and hospitality experience with a strong work ethic; I close stores, train staff, manage inventory, and handle cash and deposits reliably.

As a certified nursing assistant, I deliver patient care including ADLs, dementia and senior care, and I bring data entry, phone etiquette and ERP experience to roles that need compassion and organization.

Experience

Work history, roles, and key accomplishments

SL

Certified Nursing Assistant

Summit Health and Living

Jun 2020 - Feb 2021 (8 months)

Provided ADL assistance including bathing, toileting, dressing and feeding, monitored vital signs, and supported resident mobility to enhance comfort and safety.

Navient logoNA

Customer Care Specialist

Navient

Sep 2019 - Nov 2019 (2 months)

Assisted borrowers with student loan inquiries, processed account changes, and provided payment guidance to improve customer resolution.

Education

Degrees, certifications, and relevant coursework

DS

Delta High School

Attended Delta High School.

Tech stack

Software and tools used professionally

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Michelle Wilson - Key Holder / Sales Lead - Dollar General | Himalayas