Tahjnique Collins

Provided personal care and ADL assistance including feeding, bathing, dressing, laundry, transportation to appointments, and grocery shopping for clients, maintaining comfort and dignity across a caseload.

Delivered direct resident care including toileting, bathing, oral hygiene, dressing, and range of motion assistance to support daily living and mobility.

Handled remote customer inquiries via phone, email, and chat, resolving issues and providing information to ensure customer satisfaction using communication and problem-solving skills.

Assisted residents with toileting, bathing, oral hygiene, dressing, and ADLs while supporting mobility and daily routines.

Managed customer reservations, cancellations, and new account sign-ups, driving sales and maintaining customer records for logistics clients.

Provided in-home personal care and assistance with ADLs for clients, focusing on safety and continuity of care.

Managed cancellations and troubleshooting to retain customers by resolving issues and offering solutions to meet client needs.

Seasonal retail associate greeting customers, merchandising, and maintaining store presentation to support sales during peak periods.

Prepared and cooked pizzas, handled phone and in-person orders, operated the fryer station, and maintained cleanliness of the work area.

Operated frying station, handled orders, maintained cleanliness of bathrooms and lobbies, and assisted with staff training and customer service.

Processed customer purchases, addressed inquiries, and promoted store credit applications while maintaining friendly checkout service.

Activities and societies: Teacher aid at NEAD Freedom Schools (summer 2015)

Completed high school education at Franklin in Rochester, NY from 2015 to 2019.